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Old 04-24-2009, 09:28 PM  
kacy
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Join Date: Oct 2002
Location: So Cal
Posts: 877
Nosey,

As I stated in a previous thread to you, I apologize that you had a bad experience with us. I am not certain of your exact situation because I have no way to verify your account with us.

If you were moved to a holding server from shared hosting, then you were probably over utilizing resources on our shared server. This has no bearing on our unlimited features. Any host with limits can not let an account crash a shared server. This also has nothing to with the number of support requests you make either. However, none of those things are the issue. The issue is that regardless of being to holding server, your account should have been checked as you stated. There really is no excuse for this, so I am not going to try and make one. The fact is, we are not perfect. We make mistakes, no doubt about it. We try our best to keep mistakes at a minimum, but there will be things that happen. We have been providing hosting to the adult community at reasonable prices for 10 years now and I think we do a pretty damn good job at it, MOST of the time

Had you informed me of your dissatisfaction with our team, I would have bent over backwards to remedy this situation for you and provide you with some type of compensation for your loss. Sadly, I was not contacted by you so I never had this opportunity.

If there is something I can do for you now, please contact me
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~Kacy

Last edited by kacy; 04-24-2009 at 09:31 PM.. Reason: *
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