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My personal opinion is that the user interface, well sucks. Lost a domain without notice. Then they want a ransom fee to get it back. Most registrars email ya to death trying to get that renewal. Support claimed it is all part of ICANN rules... Doesn't change the useless user interface.
Answer is I don't have to use them, so I move those I have there that I want to keep somewhere else as they come up for renew.
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