Originally Posted by MrLuvr

You didn't get screwed over by them, you got screwed over by the customer that you sent. It is very, very easy for a customer to get a refund for things like dating site membership payments. The merchant can do very little to fight it. The credit card company says.. do you have a proof of signature? Of course not.. it is a dating site.. boom.. chargeback.. Customer says that the recurring transaction was not authorised and they cancelled before renewal.. does the merchant have any proof that the customer canceled the account? No? Chargeback. All the onus is on the merchant. It is total BS. And the dating site customers have become wise to this scam and more and more are doing it.