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Old 05-11-2009, 04:16 AM  
rowan
Too lazy to set a custom title
 
Join Date: Mar 2002
Location: Australia
Posts: 17,393
Quote:
Originally Posted by darksoul View Post
Most hosts are tricky with SLA credits. Every customer has to specifically request for the credits.
Yes, I sent a request the same day of the outage and received a boilerplate reply saying that the credits would be applied by May 6th. That deadline has passed, nothing has happened......
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