Quote:
Originally Posted by LBBV
And let me clarify - per incident doesn't include reboots, hardware breakfix, etc as those are all included at no charge.
-- Bill
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Not to thread hijack.. but that's nuts.
I'm not going to spam another company... but our host did about 4 hours worth of upgrades for me yesterday just to be nice and help..
And I've had my current host google fixes to wordpress issues and hacks .. with 5 min turn around support emails... for free.
$35/incident is NOT good for marketing minded people who aren't techie nerds and tend to need help quite a bit.