I have been in this business for over a dozen years. I have promoted 100s of affiliate programs and never had ANY sponsor calling me fraud before so I am taking this to heart.. even our own affiliate program is older than the one accusing me of fraud. Only minor thing they forgot that I did not push them directly.. I cross-sold them so I can cross-check the cross-joins I sent them; here's the screenshot:
Now, free trial to rebill ratio was very poor but what would you expect from free joins to 39.95/mon non-exclusive sites? I guess they could make their monies of upsells. But it's also one thing to say your traffic is not working out for us please stop sending traffic; it's another thing to accuse an affiliate of FRAUD.
I spoke with their reps:
Me (27/04/2009 12:35 PM):
yes but you can't just say frauds on cross sells.. if it was fraud we'd get CBs too but we did not get a single chargeback since we started cross-selling.. it's one thing to say you don't want my traffic anymore it's another thing to call me fraud over cross-selling and terminate account without pay.. please ask your boss if he'd liketo discuss this with me over at gfy..
him (27/04/2009 1:11 PM):
no i agree with u 1000%
him (27/04/2009 1:11 PM):
let me see what i can do
him (29/04/2009 11:33 AM):
hey, it might have been one of ur affiliates who brought in a bad join, so i talked to my manager and we both agreed that we want to send u exit traffic to helpu out because of the mishap
me (29/04/2009 11:35 AM):
hi "him". ok but do you want me to take the cros-sell out? i have no problem taking it out if it's not working out for you guys
him (29/04/2009 11:38 AM):
well it was workin for us, but some of the joins jus werent clean, not ur fault at all... so ya we gotta pull that plug, but ya were gonna send u some traffic, cuz we understand these things happen
So they still weren't admitting that they didn't want my traffic cause of poor conversion but who cares as long as I got paid.. atleast that's the impression I got then that I would get paid. But when no paymt I ask:
another him (10:49 AM):
Our affiliate program has been around for many years and we have always paid for legitimate joins. However we do not pay for joins that are fabricated, or illegitimate use of a credit card, or non-arm?s length of the affiliate. We have determined your join fall into one of these categories and therefore is a violation of our affiliate terms of use. We have therefore terminated your affiliate status with our program and we will not be paying any referral fees on this account.
So these guys calling me fraud because they could not convert trials to rebills? If you see the screenshot.. there was not 1 single CB as they claim?
As I told him that I wanted to discuss this on gfy:
him (11:42 AM):
icq me the url of the gfy post so that i can give it to our lawyer
me (11:45 AM):
sure! not a problem at all lol.. I should take you to court with this too instead anyways that's a good kick.. i'll let GFY know about this threat too..
So what you say should I name any names? Will that be unjust or illegal? Or do I have the right to post here if I feel I was done wrong? Tell me guys what you think?