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Originally Posted by JD
or the tapes/dvds you could copy... which tons of people do every single day.
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tapes started to have copy protection on them. Also that was ILLEGAL to do.
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If I pay $50 bucks for a membership to everything in a site... that means exactly that. EVERYTHING. If downloading is not allowed, make it clear on the join page/TOS. Making it hard to download things is not the same as not allowing it.
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Did he even read the TOS of the site? sory it's the SITE OWNER that determines what "access" means not you.
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If you want to limit accessibility, the time release content. It's not hard to do. Telling someone that they have unlimited access to the content of a site is akin to telling a restaurant customer that they can have their entree after being seated for 45 minutes and finishing their appetizer. They pay for a specific thing and are owed it when they order it.
Customer service is something that 99% of pay sites completely FAIL at.
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Obviously you've never actually ran a site.
Why not post the url of the site so we can read the TOS. Did he ever try to contact the owner of the site and ask before he came here and started bitching?