Originally Posted by TMM_John

Every issue requires a separate ticket. They may seem related to you, but the support staff may feel they are caused by two different things, or need to be fixed separately.

We do not charge based on the number of tickets you submit, and our staff are not paid nor even judged based on the number of tickets they answer, so no, this is not a scheme to make more money.

If you'd like me to look into the specific incident you are referring to, I'm more than happy to.