Quote:
Originally Posted by TMM_John
Complaining on GFY is not going to get you extra things from us. Threatening our techs with moving off of NATS is not going to get you extra things from us. If you don't feel we are the best solution for you, that is your decision to make, there are alternatives.
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yes, the comments i made to your techs were not the best solution, and I do aplogize for that. I will apologize directly to them.
Though that was not why I posted here. I posted to know about the double ticket issue, as this was not the first time I had been told to do double tickets and was wondering how come this seemed to be happening more often regarding my tickets.