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I dont personally know AJ, but I have seen the system and I know someone that works with them on a weekly basis. I watched her on many occasions send in a ticket to ask info for a client, or send a mail to get info and there has ALWAYS been a response within a matter of minutes to hours. Never once have I see her even wait a day.
Elevated is one of the best there is to use, and for a reason.
What you should have said was that you tried them and they just did not work out for you.
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