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Stramm · 04-12-2003, 02:41 AM

one of my domains registered there got hijacked too some time back. I remember that I was one the phone ~10h. I had to send a fax stating I'm the owner, that it should be transferred back to me and that it should get locked (if someone tries again to transfer it then they need to phone me first before following that request).

Reason was that I hadn't upgraded security and it's easy to fake NS transfer requests. You just have to know how these emails look.

Phone them again and if it doesn't help try the next girl there. Keep on bugging them till you have a helpful guy on the phone. Oh.. and don't send the fax to their standard number. They have a special one that they check every hour instead of every week.

04-12-2003, 02:41 AM
Stramm Confirmed User Join Date: Jan 2003 Location: NL Posts: 342	one of my domains registered there got hijacked too some time back. I remember that I was one the phone ~10h. I had to send a fax stating I'm the owner, that it should be transferred back to me and that it should get locked (if someone tries again to transfer it then they need to phone me first before following that request). Reason was that I hadn't upgraded security and it's easy to fake NS transfer requests. You just have to know how these emails look. Phone them again and if it doesn't help try the next girl there. Keep on bugging them till you have a helpful guy on the phone. Oh.. and don't send the fax to their standard number. They have a special one that they check every hour instead of every week.