Originally Posted by u-Bob

Whois.enom.com has been buggy/unresponsive for at least 5 days now. The server has been returning incomplete or no whois info at all.

Result: It's now impossible to transfer domains away from Enom/Namecheap to other registrars.

Namecheap knows about this but they are still not convinced that this is something they need to solve.

imho:
1 day of technical problem: ok, shit happens.
2 days of technical problems: ok, shit happens, but damn that's a lot of shit.
3 days of technical problems: ok, shit happens, but might wanna hire someone who knows what he's doing.
4 days of technical problems: WTF guys!
5 days of technical problems: I now seriously doubt this is a 'technical' problem.