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Sometimes when a good rep departs it can be a sign of things to come with a sponsor, but that's not always the case.
Personally, as someone who's built and overseen affiliate programs, I think account managers should be more than just glorified customer service. If an affiliate manager doesn't have the know how to strike out on their own and make it as an affiliate themselves then I haven't done my job.
In all fairness give the company a chance. People leave for lots of reasons, it's not always a bad thing.
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