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We moved to them 2 weeks ago. After their 2 lead techs looked over our servers and confirmed the move would be "seamless" we had days of issues where certain features didn't work on our sites or permissions on files didn't get moved etc.
When we finally got moved and stable, we received an email saying we were being moved.
....
Yes, we just moved to their service and then a week later they scheduled us to move to their new DC. They knew they bought a new datacenter, why not tell us to wait a week so we didn't have dual downtime? This really fucking irks me.
Their support guys are fast, friendly and efficient. Bill is wicked cool, and EXTREMELY blunt in a good way. He won't bullshit you.
But that move issue to me was really annoying. Not only that but when I did ask my sales rep why he didn't tell me about the move and why we couldn't have just waited a single week, I never received a reply - though I received very speedy replies when he was trying to land the account.
All of that considered, we are glad we moved and everything is 100% now so I have no complaints.
Why did I post this then? I find the "I have been with X company for 19 years and they are the godfathers of my children!" posts to be fucking annoying. So I am posting a true experience.
Did we have issues? Yes. Were they resolved? Yes. Are we happy we made the move and Nationalnet is our new host? Yes.
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