Originally Posted by SweetT

I appreciate your position and I am happy that you are a customer.....but I want to try harder to get to that 100% mark. Would you consider having a phone call with me on Monday to discuss these situations and let me see if I can make some policy changes that will make you 100% satisfied? I dont every want a customer to be less than 100% satisfied so I will work hard to get there, I promise.


--T