Quote:
Originally Posted by JuiceMonkey
We had a problem with them.. for some reason we just got an e-mail saying that our account has been frozen and they have re-issued us our virtual visa, as well as physical visa.. no idea why. They also said that if we wanted the physical visa rushed it would cost an extra $100. Pretty funny..
I will call on Monday to find out why.
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With out know your specific case my guess would be that VISA notified us that your virtual card might have been compromised if its the case we have to issue a new virtual card for you and since the Electron card is tied to the virtual card we also have to issue a new Electron card.
If you email me your UserID to
[email protected] then I can look into it for you.