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Old 08-12-2009, 08:00 AM  
intellichat
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Join Date: Oct 2008
Location: England
Posts: 961
Quote:
Originally Posted by jact View Post
I can understand how some people would fall for it, but I played with the app for quite awhile and I have to say it really left a bad taste in my mouth. Bad English, poor grammar, nonsensical and repetitive responses that had nothing to do with what was entered in the chat box.

I guess if it's working, all the power to ya.
Sorry you were not impressed with what you saw... The surfers that interact with the agent are not there to catch it out, they are potentially going to join. (cock in one hand & and credit card in the other)

Due to the fact that most people do not use correct English spelling or grammer, we find that our campaigns convert better when written in short hand/slang etc. However we do have transcripts based on customer service which are then written appropriately.

If you keep repeating questions you will receive a similar answer, at the end of the day it is a bot but it works
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