Quote:
Originally Posted by Brad Mitchell
Matyko, from left to right it is Corey Silverstein (COO/General Counsel), Angel Rodriguez (NOC tech) and Matt Bajor (Support Tech) 
Brad |
:D I think all your clients know at least Matt, who helped me out flawlessly numerous times. I just searched my ICQ logs with him from last months [these are ICQ replies to his lightning fast ticket 'resolve-reports']:
"Matt, You ROCK! I'll check if this works an hour later as suggested ;-)"
"Works Like Charm! *thumbs up*"
"Thanks again for the professional support you provided!"
You should have a message board for clients to post (anonymous) comments for the technicians. Sometimes I feel I'm unable to tell them how grateful I am for their support.
