Consumer friendliness!
I hate the way the costumers are treated over here. I just picked up some chinese food. I told the lady twice I needed it to be vegetarian she fucked it up anyways.
When I found out I was actually eating chicken I picked up the dinner and brought it back politely asking for a refund.
They told me they would make me some vegetarian stuff. I explained to them that I was not hungry anymore after eating some of this and would like my money back.
After consulting amongst each other in chinese they told me I could get halve of my money back since I had not brought them back all the food.
No sorry, no apologies no basically they were calling me a food scammer!
At this point I was getting angry and told them I would soon start puking and shitting cause my body can not take meat anymore. Meat does not do nice things to your body when you have gone 20 years without it. I would return to them to bring them back the food I had left on my plate and did not bring cause I stormed out.
When they saw I was serious they decided to give me money back. I did not go away before they apologised though.
After they did I went home put the food from the plate in a plastic bag and delivered in to them in a calm and controlled way. I could have thrown in at them or emptied the bag on the counter but I did not want to sink to that level.
Now in the USA I can not imagine something like this would happen. At the Miami show I had a lot of wonderfull experiences again. I remember having dinner at Nikki's Marina. I looked a little puzzeled at the color of the wine. I did not say anything but just looked. The waitress took away the glass immediately and brought us a bottle of other wine "on the house".
Now thats service! I wish we could have the same service level and comsumer friendliness over here...
