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Hi Guys,
I will start of by saying that we are working hard on the support side right now. We have many many signups each day of course a limited staff on the support side. This is one of the most common aces a growing company has - the increased support management.
I can just say that we are working hard to answer your issue as soon as possible. Right now we are establishing one extra 2nd line support team. Hopefully you will see a difference soon.
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