Originally Posted by Shap

Hi George. Any company we do business with we consider to be our business partners. We treat them with respect the way we would our employees or our customers. We don't care if it's a $10 business relationship or a $100,000 one. We value them all and treat them all with respect. If we have a problem with someone we contact them and discuss the situation. We don't fire off terminated emails. This isn't the first time this happened with one of our accounts. I find it hard to believe you guys fire off TERMINATED emails without any research on accounts that have been active for more than 9 months.

I have to say it's a really bad way to handle business.