Quote:
Originally Posted by split_joel
...so when we get 1 or 2 people complaining out of 10s of thousands and thousands of customers our ratio for complaints is actually quite good.
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Yeah, how about your customers (well, 1 in particular) that were complaining about download speeds incessantly only to find out thanks to another hosting company's in-depth investigation that they were throttled with Suavement...
I was with you for many many years and pushed a few kbs to host my dev server. At the beginning I signed up for (and had) a gbs port with no cap. Then over time, somehow I got capped. I moaned, you said it's my connection all is good etc etc bullshit bullshit.
Another host found out, I moved end of story.
And yes, per your last IM, you were talking to yourself, and before you carry your insinuations any further outside of IM, here is my email telling you to kill my servers (as if you could try and backtrace years of non-payment):
Quote:
Dear Splitinfinity/Suavemente Internet,
I would like to cancel my server (delta) with you at the end of this current billing cycle (Jan 31st). To consolidate expenses, I no longer require a dedicated server solution and will host my current sites with my employer. The current billing cycle was paid at the beginning of this month (27/12/2007) and runs through to 31st Jan. Please do not bill my VISA card for February.
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Dated January 14, 2008 11:10:03 AM CEST
sent to si-support at splitinfinity.com
and cc'd to pauline at splitinfinity.com