View Single Post
Old 09-08-2009, 08:15 AM  
milkit
Confirmed User
 
Industry Role:
Join Date: Jul 2004
Posts: 1,141
epass is officially worse than paypal

How does a company that deals with the important money of this many people have such horrible dispute/problem resolution procedures?

I tried to login to my account and it says blocked. I call some overseas callcenter and am told my account has been terminated. Why? "we can't give out that information"

I ask for a supervisor, same answer.

I email Michael Olsen, who seems to be the GFY king of fixing epass issues, and I am told its been terminated and can't be reopened.

Of course in all of this, I still have no clue why, no explanation, no way to fix it.

I hate paypal too but at least they are somewhat cival and have a dispute process and a person to contact that will give you some damn information.

Fuck epass.
milkit is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote