Originally Posted by milkit

How does a company that deals with the important money of this many people have such horrible dispute/problem resolution procedures?

I tried to login to my account and it says blocked. I call some overseas callcenter and am told my account has been terminated. Why? "we can't give out that information"

I ask for a supervisor, same answer.

I email Michael Olsen, who seems to be the GFY king of fixing epass issues, and I am told its been terminated and can't be reopened.

Of course in all of this, I still have no clue why, no explanation, no way to fix it.

I hate paypal too but at least they are somewhat cival and have a dispute process and a person to contact that will give you some damn information.

Fuck epass.