Originally Posted by Lisa

Session Start (153454841:Twistys Lisa): Sat Sep 12 13:19:48 2009
[13:19] *** NOTE: This user is offline. Your messages will be received when he/she logs into ICQ.
[13:23] chickahoona: ... always thaught that Twistys is one of the good affiliate programs but I think I am mistake...
[13:24] chickahoona: I looked around and tried your $25 No Cross sell Link
[13:25] chickahoona: I was surprised when a popup loaded
[13:25] chickahoona: which actually shows thumbs with links to other affiliate programs
[13:26] chickahoona: Sry if I may be wrong but I actually thaught that "NO Xsell" meanst that you will NOT show the ads of other affiliate programms
[13:27] chickahoona: I hope for you that you didnt know about this and will fix it really fast!
[13:31] chickahoona: if you do this with "normal" links is already shady but doing this with an explicit "No Cross Sell" link would be a reason for me to stop any further collaboration, a take down of all your links/ads, writing topics on several webmaster boards and so on...
[19:51] *** You have been disconnected. Sat Sep 12 19:51:41 2009.
Session Close (Twistys Lisa): Sun Sep 13 02:54:54 2009


Session Start (153454841:Twistys Lisa): Mon Sep 14 17:10:26 2009
[17:10] Twistys Lisa: Hello Sasha ... are you there?
[17:10] chickahoona: yes...
[17:11] Twistys Lisa: ... regarding your message, no xsell means no cross sell is offered to your surfers
[17:12] Twistys Lisa: we do not have a pay per signup no exit program.
[17:12] Twistys Lisa: We're really sorry for any misunderstanding! We're removing exits from your account so you will not have any popups or cross sells with that link
[17:13] chickahoona: sry Im not sure if I understand you right. You load a popup on a tour with was meant to be "No xsell" and within this popup you do Cross sells
[17:14] chickahoona: so am I wrong or are you kidding me....
[17:14] chickahoona: its nothing about "exit consoles" or so
[17:14] chickahoona: its about "NO XSELL"
[17:15] chickahoona: No XSell means NO Xsell no matter if its directly on the page or within a popup which loads with the page
[17:16] chickahoona: its already shady to do so but most of the webmasters accepted the fact that affiliate programms do Xsells but doing it on a tourpage which is explicit meant to be free of xsell is....... dont find the words to describe this
[17:21] Twistys Lisa: Sasha we're not here to mislead and I think that's where the misunderstanding lies.
[17:21] chickahoona: do you load a popup (with xsells) on a no xsell tourpage or not?
[17:22] chickahoona: its simple enough. fix it
[17:22] Twistys Lisa: We do not intend to mislead and have removed the exits for you.
[17:22] chickahoona: only for me?
[17:22] Twistys Lisa: We only have pop ups on our pps program.
[17:23] chickahoona: yes. and also on your No Xsell pps programm
[17:23] chickahoona: im sure you understand me...
[17:25] Twistys Lisa: and it is your revshare with trail program which has been successful for you, yes?
[17:25] chickahoona: yes for me
[17:26] chickahoona: but I also care for the rest of the webmaster...
[17:26] chickahoona: who use the pps "no xsell" link
[17:26] Twistys Lisa: a program that converts well and offers a full, no limits trial.
[17:26] chickahoona: and doing shady with webmaster is not worth to be promoted.
[17:27] chickahoona: sry if you dont understand me but Im annoyed to discuss this in here. If you dont want to change it ill let the webmasters decide and post this on some webmaster boards...
[17:28] Twistys Lisa: we offer solid customer service here at Twistys.
[17:28] chickahoona: ...
[17:28] chickahoona: what does this has to do with your "webmasters ripping off"
[17:29] chickahoona: policy
[17:29] chickahoona: No Xsell means No Xsell.
[17:29] chickahoona: that means NO Xsell popups on a NO Xsell tourpage
[17:29] chickahoona: if you cannot understand this then im sorry...

Originally Posted by Shap

Session Start (153454841:320845000): Mon Sep 14 17:42:12 2009
[17:42] 320845000: Hi
[17:42] chickahoona: hi
[17:42] 320845000: How's it going?
[17:42] chickahoona: thanks im fine
[17:43] chickahoona: hope you too, whoever you are
[17:43] 320845000: I'm Shap. owner of Twistys.
[17:43] 320845000: Sorry i should have mentioned that
[17:44] chickahoona: hi shap, im sure Lisa talked to you and explained the situation
[17:44] 320845000: Actually I haven't talked to her yet. I heard you were upset so I thought I'd contact you directly
[17:44] 320845000: and see what's up
[17:44] 320845000: ;-)
[17:45] chickahoona: give me asec
[17:45] chickahoona: a sec
[17:45] 320845000: ok cool
[17:45] chickahoona: will copy you the interesting part
[17:45] chickahoona: [13:23] chickahoona: ... always thaught that Twistys is one of the good affiliate programs but I think I am mistake...
[13:24] chickahoona: I looked around and tried your $25 No Cross sell Link
[13:25] chickahoona: I was surprised when a popup loaded
[13:25] chickahoona: which actually shows thumbs with links to other affiliate programs
[13:26] chickahoona: Sry if I may be wrong but I actually thaught that "NO Xsell" meanst that you will NOT show the ads of other affiliate programms
[17:45] 320845000: Thanks
[17:45] 320845000: no xsell means no cross sale
[17:46] 320845000: Many affiliates do not like the idea of cross sales.
[17:46] 320845000: I understand that 100%. we run many free sites and send lots of joins to sponsors. we know what it's like
[17:46] chickahoona: I know, i dont like it myself but I accepted that you do. therefor you have your noxsell link
[17:47] 320845000: we've always valued our members and treat them like gold. we were very slow to add cross sales and when we did we watched it closely to make sure it didn't have a negative impact.
[17:47] 320845000: so we have the no xsell option
[17:47] 320845000: but in terms of pop ups and sending to other sponsors that really usually isn't an issue
[17:47] 320845000: especially with a pps program.
[17:47] chickahoona: sorry for me its an issue and I think for many other webmasters too
[17:47] chickahoona: No Xsell means No Xsell
[17:48] chickahoona: no matter if its in a popup
[17:48] chickahoona: or directly on the page
[17:48] 320845000: to be honest we've never had an issue with pop ups on a pps program
[17:48] chickahoona: popups on a pps page is fine
[17:48] chickahoona: popups with xsells on a noxsell tourpage is shady
[17:48] 320845000: no xsell means no cross sale.
[17:48] 320845000: i think you are misunderstanding the terms. i've never heard anybody refer to a link on a pop as a cross sale
[17:49] 320845000: i don't see how it's shady.
[17:49] chickahoona: if thats what you think im sure you are not concerned about some threads on several webmasterboards like gfy / iq69 ...
[17:50] chickahoona: let the other webmasters choose if they think that its shady or not
[17:50] 320845000: absolutely. all i ask if you let me know which boards you post it on so I can post there as well
[17:50] 320845000: in fact i'll do one better.
[17:50] 320845000: i'll post on gfy right now about it. and send you the link. cool?
[17:51] chickahoona: sure. will take the part on the other boards
[17:51] 320845000: I really think you are misunderstanding how the general public perceives no xsell to be
[17:51] chickahoona: Noxsell means for me that no ads leading to other advertisers is loaded
[17:52] 320845000: It doesn't mean that to me
[17:52] 320845000: it means no cross sales