Quote:
Originally Posted by chickahoona
I have to apologize. Im now two years in this business and never learned that there is a difference with xsell / upsell.
Can someone close / delete this thread? thanks.
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You should Apologize to Shap. He took his valuable time to help you understand something, then you took the Private Conversion you had with him to a Very Public Board and put up your thoughts about something you knew nothing about that was wrong. What happened to morals and professionalism.
