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Just because NATS referrals reports referring URL's as cookie/no ref, it doesn't mean they are really bookmarks or type-ins. 90% aren't type-ins or bookmarks, they just appear that way.
Intellichat, should, add sales to your account. 10-20% more sales. It's a back out offer exit. The person was leaving the Website/page and this got them to come back or stay. Converting what wasn't going to be a sale, into a sale.
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