Well, for the heck of it, tested a third company that I know uses Intellichat. Went to first tour page, clicked Join, clicked back button back to tour, boom Intellichat window. Either clients are not understanding that they have the option to eliminate that particular pop event, or they simply WANT to cannibalize some of their traffic.
By the way, I'm NOT knocking the idea of the virtual chat agent, it is a proven idea that does work. Just wondering about the functionality here and how openly forward that functionality is explained to new clients. If you have full control over when the chat pops and for whom (with or without NATS), then I'll definitely check out your service, as well as the competition, for my sites.
I have to say, though, i wasn't too impressed with your answer to my question in here
One Million Saved Sale & Counting... about how 1,000,000 saved sales equals $150,000,000 in revenue. Basically, you said it was because of recurring memberships, but I've been in adult online since 1998, I know full well how long average recur rates are. That was immediately followed by how you have no setup fees, you're pay-for-performance and contract-free, which wasn't germane to the question. I've seen a few times where you give a vague answer followed quickly by a marketing point for your service that isn't really relevant to the issue being discussed.
