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Let me just clarify something. I have NO problem with Intellichat on a theory basis, nor do I discount its effectiveness at conversions -- clearly it does.
My one and only problem here is the cookie hijacking.
In my opinion, Intellichat is there to give a "last chance" opportunity on converting traffic exiting the site, and in doing so, effectively hijacks the affiliate cookie.
Rather than a permanent hijack, I believe it would be best served as a temporary one. It is the affiliate who sent the traffic and it is intellichat who intercepts it. if Intellichat can't make the sale then and there, and the person still leaves, I believe the person should be leaving with the affiliate's original cookie, not Intellichat's. THAT is the big issue I have with Intellichat.
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