Quote:
Originally Posted by Imortyl Pussycat
another lesson for you green grasshopper since i feel like helping you with my pearls of wisdom today:
Never blame it on the program, aka the hand that feeds you, when you are speaking to any of said program's affiliates. Instead you protect them and have their back by saying "please forgive the inconvenience and confusion here. let me get your affiliate id and suppress your code immediately for you. we are just trying to help your program and it's affiliates make more money, no harm meant"
You see grasshopper, this way you diffuse the anger without making your client, the Program aka the hand that feeds you, look like douchebags and cause a nasty thread about them or an affiliate to leave them.
i know it's past night-night time across the pond so i will stop the schooling for today 
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great point, you can tell the intellichat guys are very new in this business