GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Ccbill 900 bug ..... Are you not getting paid ? Is ccbill stealing from you?

jdotdepp · 09-16-2009, 08:46 PM

here is the official response

Dear Webmaster

I can see why it?s easy to think you?re not being paid out for telephone billing transactions. However, I can assure you that is not the case. When we spoke about a bug in our system, if you remember, I explained to you that it was a reporting bug, not a payment related bug.

In the CCBill Contract- Addendum G that you agrred to in order to process telephone billing transactions, you agree to an approximate 90-120 day payout for these transactions. Without question, part the of reason for timing of the payout is the fragmented nature of the orgin of these transactions. I understand we?re beyond the approximate payout date, but this is to ensure that we?re able to collect the highest percentage of these transactions as possible. The payout date is approximate, and we do everything possible to maximize revenue for you, our client.

Moving forward, today you received a telephone billing payout. You were paid for the very first telephone billing transaction on your account, dated March 8th, 2009. Telephone billing payouts are current through March 2009. Your account is inline with payouts for other accounts. I can assure you, you have not been passed up for a payout where other accounts have been paid.

Today?s payout was the 7th of the year. So they?re happening on a semi-regular basis, as always. Obviously you have a substantial amout of telephone billing yet to be paid out. Telephone billing transactions have never been paid out on a weekly basis like credit card and online checking transactions. But please be assured, when we payout the telephone billing transactions for April, May, Jun, etc, you?re going to receive your payout with everybody else.

*Please reply if you have any questions*

Thank you-

Adam Kerwin

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Basically what i get from this is there is a reporting error, no way for me to check what ive been paid for and what has been paid to ccbill, they havent fixed this issue in a month and it still exist.

Second the sentence "But please be assured, when we payout the telephone billing transactions for April, May, Jun, etc, you?re going to receive your payout with everybody else. "

Means the pay out everyone all at once!!! hence the phrase with everyone else , not when they recieve "my" money. Well that begs the question who decides when they pay everyone? IF THEY HAVE MY MONEY I WANT IT I DONT WANT TO WAIT TILL THE NEXT WEBMASTER GETS HIS MONEY TO GET MINE.

All this says is our system is fucked , you cant accuratley check your stats because ccbill has a error in it. They say ive been paid 7 times!!! not according to my check reports or my telephone transaction reports. So how do i know this for reel? This wasnt a mix up its a fuck up, If your going to hold a couple thousand dollars of mine till you guys decide to take it out do me favor and just take my yearly fee out of that.

09-16-2009, 08:46 PM
jdotdepp Registered User Join Date: Jun 2009 Location: At The Bank Posts: 81	here is the official response Dear Webmaster I can see why it?s easy to think you?re not being paid out for telephone billing transactions. However, I can assure you that is not the case. When we spoke about a bug in our system, if you remember, I explained to you that it was a reporting bug, not a payment related bug. In the CCBill Contract- Addendum G that you agrred to in order to process telephone billing transactions, you agree to an approximate 90-120 day payout for these transactions. Without question, part the of reason for timing of the payout is the fragmented nature of the orgin of these transactions. I understand we?re beyond the approximate payout date, but this is to ensure that we?re able to collect the highest percentage of these transactions as possible. The payout date is approximate, and we do everything possible to maximize revenue for you, our client. Moving forward, today you received a telephone billing payout. You were paid for the very first telephone billing transaction on your account, dated March 8th, 2009. Telephone billing payouts are current through March 2009. Your account is inline with payouts for other accounts. I can assure you, you have not been passed up for a payout where other accounts have been paid. Today?s payout was the 7th of the year. So they?re happening on a semi-regular basis, as always. Obviously you have a substantial amout of telephone billing yet to be paid out. Telephone billing transactions have never been paid out on a weekly basis like credit card and online checking transactions. But please be assured, when we payout the telephone billing transactions for April, May, Jun, etc, you?re going to receive your payout with everybody else. Please reply if you have any questions Thank you- Adam Kerwin ------------------------------------------------------------------------------------ Basically what i get from this is there is a reporting error, no way for me to check what ive been paid for and what has been paid to ccbill, they havent fixed this issue in a month and it still exist. Second the sentence "But please be assured, when we payout the telephone billing transactions for April, May, Jun, etc, you?re going to receive your payout with everybody else. " Means the pay out everyone all at once!!! hence the phrase with everyone else , not when they recieve "my" money. Well that begs the question who decides when they pay everyone? IF THEY HAVE MY MONEY I WANT IT I DONT WANT TO WAIT TILL THE NEXT WEBMASTER GETS HIS MONEY TO GET MINE. All this says is our system is fucked , you cant accuratley check your stats because ccbill has a error in it. They say ive been paid 7 times!!! not according to my check reports or my telephone transaction reports. So how do i know this for reel? This wasnt a mix up its a fuck up, If your going to hold a couple thousand dollars of mine till you guys decide to take it out do me favor and just take my yearly fee out of that.