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Old 09-21-2009, 07:38 AM  
nolongerexists
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Join Date: Apr 2003
Posts: 1,096
Quote:
Originally Posted by 18teens View Post
Strange, support normally responds within a few minutes.
To be honest I have never experienced such quick replies. Maybe because I'm not overusing the Priority function with tickets. Anyway it was something around 6h of downtime becasue of some hardware issues... And logging into support area where you can issue Urgent tickets is impossible.

Not good
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