Quote:
Originally Posted by blindzior
To be honest I have never experienced such quick replies. Maybe because I'm not overusing the Priority function with tickets. Anyway it was something around 6h of downtime becasue of some hardware issues... And logging into support area where you can issue Urgent tickets is impossible.
Not good
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Well, it's a once in a while thing that happens, I've been hosting with AmeriNOC/PhatServers for years, and only pay $9.95/mo and get instant replies from both tickets and emails, longest I ever waited was 10 minutes...