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Judging from all of your past posts I can not even imagine what you could of done to break some rule that they have in place. Few people have actually amazed me in their sheer ignorance and ability to fuck up, and you took the pole position faster than that one time I had curry in mexico while drinking the local water.
How many people did you email or call to inquire about your account?
Why are you asking us why a third party has not responded to you?
Do you think we work in the mail room, well actually you may think that so why did you not leave your address?
It also seems they did give you nothing at all, so why ask why nothing at all?
Now tell me with a straight face, you have read their TOS. If you have did you email the special email address?
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