Quote:
Originally Posted by MrMaxwell
I've not got a merchant account.. but an associate of mine from the old days, does. .
If I take a payment for $xxxx to low low $xxxxx .. what happens if the asshole tries to charge it back? Can he just get away with it like they do on small adult purchases, or what?
I think that there are dispute procedures and that so long as I prove that product/service was delivered, he won't be able to charge back on me, right? What's the story?
Thanks
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Your associate should really talk to his merchant account underwriter to determine what will happen. Two merchants could have different merchant agreements.
With my Amex merchant account, I chose the worst chargeback option to get a better discount rate. With the option that I chose, any dispute from the customer is an automatic chargeback. If settled, the customer has to notify Amex that it?s settled for me to get my money. Amex will not take notification from me. On the other hand, with my Visa and MC agreement, if I obtain a signature and provide the product or service as described I will win the chargeback. My Discover merchant account agreement is similar to Visa/MC.
If your associate is not underwritten for the product/service that you?re trying to collect on the ?asshole? could win a chargeback as well as cause your associate to lose his merchant account. Only do it if you trust the ?asshole? to be honorable and you can get a signature.