Quote:
Originally Posted by debbieN
If I am paying for managed servers is it wrong for me to expect them to keep track of HUGE spikes in bandwidth usage?
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That really all depends upon how your host and you define Managed Hosting. IMHO if you are paying for a fully managed service then your host's support should be taking an active roll in the performance of your server and what it is doing. Sadly many hosts today use the term Managed very loosely and only react when you send up a red flag or submit a request to them, which to me is really only semi-managed at best.
Certainly you should monitor what your server is doing, never less than weekly, and the busier that it is the more often you should be looking at your stats. Choosing a host that provides you with the same BW tools that they will bill by is critical, that way you can see exactly the same thing they are determining your billing based upon. While Cpanel and other CPs on the market may give you close estimations of your BW utilization you should never rely on them completely as they are not intended to measure all of the traffic in and out of your server.
If you decide to do a little host hunting hit me up about what
Caro.Net can offer you and in the meantime good luck!