Quote:
Originally Posted by fuzebox
The fact that a lot of credit card companies dropped their clients limit to their current balance has to have an effect... I've never seen rebill declines like I have in the last few months.
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I don't see many declines at all in new sales. 99% of our declines are in rebills. And my guess it that the majority of those are from expiration date changes.
I've seen a few guys on here say that can be dealt with now. But the only guy I know for a fact that does it successfully is Bode over at FlyingCroc/moneytree He told me that they have a script that if a member declines...the first thing the script does is check the exp. date on the card. If it expired then they simply run it again a few times with the next few years in the year slot. Since cards are only good for a few years it's easy to hit the right year and boom...sale.
But Shawn IS his own billing processor. Not just merchant account but billing processor as well. So my only guess would be that the billing processor would have to implement that for it to work on other things. I'm not even sure if a gateway like Netbilling could do that or not. But I'm pretty sure CC Bill could, if they've given it any thought at all.
Anyway, that's the only 100% confirmed case of stopping the exp. date decline that I am aware of. Everything else I've heard is just that...hearsay.
So if anybody from a billing company and/or processor would like to step in here and explain that it would be very appreciated.