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Lifer · 10-16-2009, 11:38 AM

I got a message yesterday that my dedicated server was just about full.

I couldn't understand how that might be true, so I called Webair, and talked to the tech guy named Ketan. He took a look at the server while I was on the phone, explained that a mysql query log had filled up the server. He stopped the mysql query logging at my request and deleted the un-needed files.

Later I got an email with an explanation of what he had done. Though I had regained 30 GB, I suspected that there were some automatic backup files that also needed to be deleted and communicated this via the emailed service ticket.

Today I got an email saying that he had indeed been able to identify un-necessary files on the server and had recovered an additional 50 GB

I just wanted to say thanks to Webair for the head's up and the great service!

10-16-2009, 11:38 AM
Lifer Confirmed User Industry Role: Join Date: Feb 2004 Location: Working Posts: 871	WebAir!! I got a message yesterday that my dedicated server was just about full. I couldn't understand how that might be true, so I called Webair, and talked to the tech guy named Ketan. He took a look at the server while I was on the phone, explained that a mysql query log had filled up the server. He stopped the mysql query logging at my request and deleted the un-needed files. Later I got an email with an explanation of what he had done. Though I had regained 30 GB, I suspected that there were some automatic backup files that also needed to be deleted and communicated this via the emailed service ticket. Today I got an email saying that he had indeed been able to identify un-necessary files on the server and had recovered an additional 50 GB I just wanted to say thanks to Webair for the head's up and the great service! __________________ CCBill Sponsor Programs Get Paid On Time - Everytime!