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Within 5 minutes at phatservers my ticket (no matter the priority) has already sent an instant reply email to me saying they received it and a rep has already emailed me back with an answer, or saying they fixed the problem, or are working on it. Oh yeah, I most likely already sent them a thank you email within that 5 minutes too. Sucks for you.
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“If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”
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