Noted, thanks!
I spend around 70-100 days a year flying, so I get my fair share of experience of who is good and whos's not. And it's not based upon a single flight with that company, I've been on all major carriers, at least ten times.
Sorry to hear about your DL/NWA flight, but that happens all the time. Few businessmen I know fly DL/NWA anymore, it's becoming more of a carrier for leisure people who don't mind being bumped around and pushed back every now and then in exchange for a cheap ticket in the first place.
Leave ICQ number if you want and I'll hit you up. I don't publish mine here, for a number of reasons.