Quote:
Originally Posted by SeizeTheDomain
Verbal, you do realize that your signing that "Rebate" form means that you agree to not hold them liable for their actions. Right?
BTW, im not aiming this message just at you but to all that consider signing that Rebate/Release of Liability agreement.
How would you feel, if I broke into your house, and robbed you of your personal belongings. You would feel violated and call the police.
What if some time goes bye, and I get caught possessing your personal items. Under the circumstances, could I just come up to you and say, "My bad. Sorry about that mate. Not sure what came over me in deciding to rip you off. Why dont I just return the items to you, and call it a day. No charges or anything. Agree?
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I'm not sure if that is an appropriate analogy since the domains expiring at SnapNames aren't really YOUR property yet.
Fortunately for me I never lost an auction to Halverez and my refund is very small, otherwise I would be fairly upset as well. I guess what I'm saying is that they could have probably swept this under the rug, however they (whether they have to or not) ARE dealing with the situation ... and if they TRULY didn't know about the 'rogue' employee, than we just have to deal with it and commend them for doing the right thing .. because it's gotta be costing them dearly.