Quote:
Originally Posted by Barefootsies
Thanks for the heads up.
I delayed consideration on them based on, what I considered, excessive nickel and dimeing on that back end stuff you mentioned. I prefer to OWN the license or software and have it on my OWN servers, and handle my OWN billing.  |
Hi Barefootsies,
We hear what you are saying. It would be great to purchase a piece of software, and actually own it in your hands, just like a Windows CD for example. Unforuntately, this was a practice we stopped way back in 2004, and switched over to the "Software as a Service" mode (SaaS) (
http://en.wikipedia.org/wiki/Software_as_a_Service)
As a small company, it became simply too expensive for us to support both our software, AND the servers and environments that our software became hosted on. Very often, our clients would call us to complain about poor image quality for example. A quick check would reveal problems with the ISP (such as congested routers for example), forcing us to "pass the buck". I'm sure you can understand that customers hate being handed off.
The Operating system and environment has to be very specific thanks to our Mbase system. For example, each server requires 3 Network Interface Cards (NICS). 1 was for the public network (Internet), 1 was for the private network (sharing of mbase data), and one was for backup.
Finding an ISP to support us on this was very hard to do, so we decided instead to run all the servers ourselves, at first in our own server room, and then at Peer1. The Bonus to everything is that now, we make ourselves 100% responsible for not only the software, but the quality of service. (Fast video, no packet loss, etc etc).
Besides all of this though, as per our terms of service, we are 100% dedicated to our own customers. You can use your own billing company and be paid out directly by them. "PornSiteNewbie" had this option too but for whatever reason did not quality for his own CCBill account at the time and instead accepted our offer to use a CCBill sub account belonging to us.
If you are still looking for a solution Barefootsie, please give me a call. I will let you try our software on your own domain with your own billing co for 3 months for free. If by then you are not convinced that our system is as good as we say it is, we can gladly end our working agreement together with nothing more than a handshake. If on the other hand you like our system, we hope that you will let others know what you think.
Cheers!