11-17-2009, 08:19 PM
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Choice is an Illusion
Industry Role:
Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
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Quote:
Originally Posted by **********
As a small company, it became simply too expensive for us to support both our software, AND the servers and environments that our software became hosted on. Very often, our clients would call us to complain about poor image quality for example. A quick check would reveal problems with the ISP (such as congested routers for example), forcing us to "pass the buck". I'm sure you can understand that customers hate being handed off.
The Operating system and environment has to be very specific thanks to our Mbase system. For example, each server requires 3 Network Interface Cards (NICS). 1 was for the public network (Internet), 1 was for the private network (sharing of mbase data), and one was for backup.
Finding an ISP to support us on this was very hard to do, so we decided instead to run all the servers ourselves, at first in our own server room, and then at Peer1. The Bonus to everything is that now, we make ourselves 100% responsible for not only the software, but the quality of service. (Fast video, no packet loss, etc etc).
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That part I can understand very well.
Thank you for the explanation and reply. 
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