PornSiteNEWBIE:
You really need to start watching what you say here because you are only digging yourself deeper into your own hole.
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Originally Posted by pornsitenewbie
The only difference is on my other businesses, I have full control of my checkout pages, as in knowing what IP's are using it, checking for names, ISP's, items purchased, passwords and user names provided, email addreses, etc. before the transaction even goes to my processor. With 2Much, I was not given any of those options, just wing it and hope they catch the fraud.
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Sorry to disapoint you Leon, but you are wrong again (or maybe you are just lying?)
ALL of the data regarding ALL of your customers and Visitors has always been available to you via the LiveCamNetwork Administrator program. Once again, here is a screenshot for proof:
Every Sale is also accompanied by a transaction number from CCBill:
And as everyone here knows, all you had to do was to log in to your CCBill account and look up any purchase that you thought was questionable.
And, just to drive the point home a little further, here is a screen shot of the fraud monitor:
As you can see it watches for all kinds of parameters (including another dozen not listed here) and flags (makes RED) any purchases that are suspecious (for example, a Customer NEVER spends money on the very first visit to a website. Anything that is RED is considered "suspecious" by our system. You think you know credit card billing? I challenge you to tell me anything I do not know. All you did to me during our last conversation is complain about all the Fraud you had Leon. I am sorry you got ripped off by a credit card scammer but you are flat-out wrong to blame us for it.
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Originally Posted by pornsitenewbie
As to where the fraud is coming from, I have a very generic webcam domain which gets most traffic from direct browser type-ins, so it could be that there was a disproportianately high amount of foreigh traffic, mainly from Romania, Vietnam, and Indonesia. If I had the tools, I would have blocked access to those countries altogether.
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Good for you - you have a domain that has type in traffic. Your traffic still did not convert very well, and you still had alot of fraud. CCBill would have gladly blocked any country you wish I'm sure. Did you even once call them? You also could have asked us how to block IP Address ranges but you didn't.
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Originally Posted by pornsitenewbie
1) Webmaster buys a 2Much license for $4,100 up front (I actually got a bargain of $6,000 for 3 domains) - 2Much just made $4,100-$6,000.
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No, you are wrong. You are forgetting the investment I have in my business. I am not "Making" $6000. I am getting a return on my investment. Of course I also have to pay my programmers, my rent, my bandwidth, my servers, my OS licenses, my advertising, my SELF....
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Originally Posted by pornsitenewbie
2) Webmaster pays $125/month for "customer care" and hosting - 2Much will make $1,500 a year for hosting.
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And for this we also give you free bandwidth, Free unlimited technical support, Free Software upgrades, free fixes for any HTML errors that you make breaking your template (which we had to fix for you on several occaisions). I apologize if you did not appreciate the deal you were getting.
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Originally Posted by pornsitenewbie
3) Webmaster pays $70 per month to use 2Much ccbill subaccount or gets their own (btw CCBill dos not charge for subaccounts, so that $70 is 100% profit) - 2Much makes $840 more per year.
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Leon, by letting you use our sub account, we take a RISK. We are also offering you a service which for whatever reason, you were not able to obtain on your own. You also got to take advantage of lower cost-per-transaction rates. All for $35.00 per month. 100% Profit? No way. Not even close.
Are you sure you're a successful business person?
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Originally Posted by pornsitenewbie
4) Webmaster gets a standard very basic and ugly looking template (sorry Mark, it's true),
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Are you serious? Leon, Every template is an ugly template. A template is a basic, bare bones, black and white unformatted piece of basic HTML that a web design starts with to build on. He or she ads his own logos, his own graphics and colors to customize the template to look the way they want.
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Originally Posted by pornsitenewbie
The templates probably haven't been updated since 1997, and are very hard to configure. Each page uses different variables names for the same parameter, so you have to spend days going through each variable to make sure it's the correct one for that page. Anything but user friendly.
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Really? We sub contract to Michael P for website design and he does a fanstic job for us in just under 8 hours a pop to do all 20 pages included in LiveCamNetwork. While the variables are a little tricky (I wish we were using PHP but we're not), it is still old fashion HTML and CSS. AND, we provide lots of online documentation describing each variable and how it is used, AND, we provide free support any time any web designer has a question.
You paid $4000 to a web designer? Sorry Leon, but THAT is where you got ripped off. Not by us.
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Originally Posted by pornsitenewbie
5) Webmaster waits 2 to 3 weeks after the template design and configuration is done to get their site online and get billing set up.
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Not true. It takes us 2-3 days to complete an installation. CCBill approves the billing in 1-2 days after that. If we do the custom design for you it takes us about 8 hours. I'm sorry if your designer took 3 weeks to do your work for you, but you should not blame us for his poor skills.
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Originally Posted by pornsitenewbie
there are many times not a single 2Much model is online, and the most I ever saw on were like 5, some of whom didn't even speak English. Another pipe dream, thinking that a new webmaster will have a head start with using Mbase models.
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Leon. What you fail to understand again and again, is that MBASE is completely OPTIONAL. Each website can choose which chat models to Sell to Mbase and to be made available to which website. Each webmaster can turn this on and off at will, or set any prices they like. If you had no chat models on your site it is because you had not enabled them, or had not paid enough to other webmasters for them, or they had not shared them with the network. You cannot DEMAND that other sites and studios share their streams with you.
Again PornSiteNewbie, I'm sorry that you had a bad experience with our software, but please stop blaming us. Your post has made it very clear to me that you did not even explore all of the reports that our software offered, and did not spend even a tenth the amount of time your partner, Janet, used it. You really need to stop blaming us and take a closer look at how you do things.
Good luck with your new provider.