Quote:
Originally Posted by J B
Thanks for the good words 
A question for the people who use Niftystats: Did you ever try StatsRemote and what do you prefer about Niftystats except that it's free?
If you never tried StatsRemote or you did before we released V4, you can check out our new software (Windows, Mac and Linux) for free (no registration needed).
http://www.statsremote.com/demo.php
You can check both profiles with StatsRemote if you want, either with categories or different workspaces.
CCBill works fine in StatsRemote whether you use their new or old interface  |
If you want some real feedback, I'm a current NiftyStats user and a former longtime StatsRemote user, so here you go:
In terms of features, I love love love the thing in NiftyStats where you can see which of your CCBill programs are getting your traffic and which are making money and how that breaks out into new joins versus rebills. NiftyStats breaks this out better than CCBill and would be worth using for this feature alone.
SilverCash bought me my first StatsRemote subscription for, ya know, sending them joins. I decided to keep paying for it, for a pretty long time afterward. I found it especially useful for sort of orphan programs I only promote occasionally. SilverCash also bought me a Starbucks card and I still enjoy coffee too.
I was really turned off when there was a pretty huge error in the way EpochStats was being reported in StatsRemote and I felt like, although your support had been quality in the past, you all were just kinda like, "so what, the Epoch system is weird" like it was totally out of your hands whether your software was reporting stats correctly and maybe I should have logged into the biller site more frequently -- even though reporting correct aggregated stats is the only function of your software. Obviously, I could have logged into Epoch and seen the report was wrong, which I eventually did, but the whole point of your product is not having to log into every individual site to get stats.
An apology for the inconvenience which sounded genuine and some minimal free subscription time and you would have most likely kept me as a customer.
In StatsRemote's defense, NiftyStats can't always download what it should and just doesn't support the merchant side of EpochStats period. NiftyStats also could have better support when a user reports an issue, but I don't expect the same customer service from a free product as from a paid subscription. NiftyStats couldn't make it up to me with a free subscription period because they are already free.
In a perfect world, I would use both NiftyStats and StatsRemote, but we don't live in a perfect world. In the final analysis, the customer service is fairly equivalent and I would rather have no stats than egregiously wrong stats.