|
Just got out of a meeting with the Senior Staff and at this point everything is up and running normally. What will happen now is that they will coordinate with our Security Consultants and our hardware vendors to determine exactly what happened. I hope to have concrete answers by morning in the form of a post mortem.
Those that know me know that I am not the most technical person in the world but I am speculating that this was a cascading issue. I believe what started as a run-of-the-mill DDOS caused other issues that had to be diagnosed and resolved. This is why we have our hardware vendors engaged along with our Security Staff and Consultants right this second to make sure that we have shored up any outstanding issues and to make sure that something like this cannot happen again.
As I have always said, perfection is something that cannot be achieved in this business but it does not mean that we cannot strive for it everyday. It is very easy to look back on an issue and say "well if we had done this or this that would not have happened" but it is entirely another thing to be able to predict the future. What I will promise our customers is that we will learn from this and we will spend the time and money necessary to prevent it from happening again.
With the network being stable again, I am going to bow out of this thread now and get back to work. As always, my team and I will be available to any NationalNet customer that would like to discuss the issues of the day in more detail.
Again, thanks for your patience and we look forward to everyone getting back to what matters the most....trying to make some money!
--T
__________________
|