Quote:
Originally Posted by **********
Hi Will76,
In the past we used to allow our customers to host it on any servers they wanted to, but it was a technical support nightmare, and "passing the buck" when a problem was found to be outside of our scope of control was never appreciated either.
In 2004 we decided that this was simply too expensive and decided to do all of our own hosting for our clients. This saved alot of money and created new revenue for us as well.
We have no plans to change this in the near future, however the topic comes up once in a while. Never say never.
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Mark, I read that the first time you posted it. So you wouldn't even consider it if the server was located with your servers, had the same OS, everything set up the same exact way as if it was on your server, and an understanding that "fixes" would be billed at "x" amount per hour. That would fix all of your previous issues such as the clients BW being bad, different OS, etc... It would be identical to one of your own servers, colocated next to your servers.
The other part of the question was, if you still wouldn't do what I mentioned above will you put a copy of the code in a trusted 3rd party's hands, or some where that your clients could get access to it to keep their business going if something was to happen to your company. I think NATS does something like this.
If I can't own it, or at least be assured that I could get my hands on it if something happened to you, then I (personally) wouldn't want to pay a decent amount of money to take a risk on what happens to you in the future.
you never know, if the Crips move up to Canada, traffic might send them after you too.