I bought a '03 Toyota Tacoma in '03
...and it had a 7 year or 100,000 mile guarantee. The owner of the franchise convinced me to buy an additional guarantee warranty that he said would cover everything that the factory warranty did not cover. This cost me around $1100.00. After a couple of years the CD ejector quit working and a new CD player was installed free of charge. Sometime after that the cigarette lighter quit working and they wanted to charge me $20.00 to fix it. I explained that I had this additional warranty but the repair shop told me that the cigarette lighter was an item that wears out and was not covered. I said hell everything on the truck is an item that wears out and told the shop manager to put me in touch with the franchise owner. He denied telling me that the additional warranty coverage would cover every thing on the truck that the original warranty did not cover...but told the shop manager to fix my lighter free of charge.
The last time I took the truck in for an oil change I told them that the clutch spring was making a hell of a squeaking noise and they said no problem they would lubricate it. When I went in to pick the truck up they told me that they had lubricated the clutch spring but that something on the clutch was wearing out and it was a $15.00 part but would be $115.00 in labor costs to repair and that it was not covered by either of my warranties. I once again told the shop manager to put me in touch with the franchise owner...but the owner insisted that I would have to pay the cost.
The warranties expire April of next year...so at this point in time I paid $1100.00 to get a CD player replaced and a cigarette lighter.
Moral of the story...do not buy an additional warranty.
|