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cjhmdm · 11-29-2009, 08:03 PM

Since going live with NATS 4.0 we've made 0 sales.. yep, 0.

Now, we're not a huge money making site by any means but we were averaging 5-10 new sales per day before going live with NATS, and now nothing...

The only thing that has changed on our site is the actual join page. Before it was a simple 3 button zombaio form, and was working...

With NATS 4.0 it appears we have to use a pre-join form, which is what I'm guessing is keeping customers from joining our site since this is the only thing that has changed on the actual site since going live...

Here is our new join page that's made 0 sales:
http://join.trikepatrol.com/signup/signup.php

Here's our old join page that was working fine:
http://www.trikepatrol.com/tour/join.html

Now, I know they are basic, which is fine since we're overhauling the site anyway, and the second join page DOES get sales, so that's not the problem.

I am guessing that customers do not like the pre-join forms (maybe they're worried about spam?), but the problem we face is this... affiliate sales are not tracked through NATS if we use the old join form.. even if we use it in the NATS template. I tried a test sale using my NATS code and while the sale was tracked in NATS, the affiliate credit was not.

So my question is... what can we do? I've submitted a ticket with NATS, but their response time is kind of slow so if I can find a solution here first, all the better.

Thanks in advance.

11-29-2009, 08:03 PM
cjhmdm Confirmed User Join Date: Jun 2009 Posts: 472	Who uses NATS 4.0? Since going live with NATS 4.0 we've made 0 sales.. yep, 0. Now, we're not a huge money making site by any means but we were averaging 5-10 new sales per day before going live with NATS, and now nothing... The only thing that has changed on our site is the actual join page. Before it was a simple 3 button zombaio form, and was working... With NATS 4.0 it appears we have to use a pre-join form, which is what I'm guessing is keeping customers from joining our site since this is the only thing that has changed on the actual site since going live... Here is our new join page that's made 0 sales: http://join.trikepatrol.com/signup/signup.php Here's our old join page that was working fine: http://www.trikepatrol.com/tour/join.html Now, I know they are basic, which is fine since we're overhauling the site anyway, and the second join page DOES get sales, so that's not the problem. I am guessing that customers do not like the pre-join forms (maybe they're worried about spam?), but the problem we face is this... affiliate sales are not tracked through NATS if we use the old join form.. even if we use it in the NATS template. I tried a test sale using my NATS code and while the sale was tracked in NATS, the affiliate credit was not. So my question is... what can we do? I've submitted a ticket with NATS, but their response time is kind of slow so if I can find a solution here first, all the better. Thanks in advance.