Quote:
Originally Posted by Zombaio_Tomas
This is easy... we have huge networks that are banging us with bad transactions that we have to pay transaction fees for to our acquirers (even if declined). If we shall be able to keep low rates for the customers that actually wants to use us, we need to take care of this matter. And this is the way we do it.
If we would charge you 10-15% this would not be a issue.
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Well mabe you shoulds offer two services.
One set up for primary and another for use with cascading system. I am sure most people would be happy if this was done, and you explained that being 3rd or 4thh means your picking up the crumbs and so it costs you more.
That would be good customer service.
In fact it could be a selling point. You could say that you provide a lower rank payment system in a cascade system, but due to this it costs your more to process.
That would be far nicer than saying, you must push us up or you may risk loosing our service.
This way it gives the webmaster the option.